Your child will be matched with a member of our team who has the experience to support their needs.

This will be a specialist educator who understands how to build confidence and tailor learning to your child.

We always begin with building trust.

Some children need time to feel safe before they can engage in learning.

We take a gentle approach and use tasks that reduce pressure and help your child feel comfortable.

Progress often begins with emotional safety.

Very. Sessions are shaped around your child’s needs, pace and energy levels.

We adapt the length, structure and activities to help your child feel settled and confident.

Support can take place at home, online or in the community.

Sessions are personalised. They might include:

• reading

• writing

• maths

• creative tasks

• games

• project work

• calming activities

• short breaks when needed

The focus is always on what helps your child feel calm, safe and ready to learn.

Most children start with one or two sessions a week.

We can increase or reduce this over time depending on what works best for your child.

Yes.

You will receive a written report after every lesson by email.

We share updates about how sessions are going, any progress made and any changes that may help support your child further.

We personalise learning based on your child’s needs rather than sticking rigidly to a curriculum.

Some children work on early literacy and maths. Others focus on confidence building, communication or emotional safety.

We can support national and school curriculum topics when appropriate, just get in touch to discuss this.

Yes.

We work with families, SENCOs and local authorities to plan a calm and well-paced transition back to school when the time is right.

Every reintegration plan is shaped around the child.

There are several ways support can be funded. This may include self-funded support or funded support through an EHCP or local authority. We can guide you through the options.

Yes.

We often support learners who have been out of education due to anxiety, health needs, attendance difficulties or unmet needs in a previous setting.

We take a slow and gentle approach to help them feel safe with learning again.

We support a wide range of needs and work closely with families.

If your child needs a more specialist approach, then we can discuss this and explore what might help.

You can begin by completing our Pathway to Progress form.

We will then get in touch to arrange a call and talk through next steps.

Complete our Pathway to Progress Form now

We understand that things can change quickly for families. If you need to cancel a session, we ask for at least 48 hours’ notice. This helps us protect the time of our specialist educators and keep support consistent for all learners.

If a session is cancelled with less than 48 hours’ notice, the full fee is usually charged.

We will always be fair and take circumstances into account, so please contact us if you are unsure.

We always aim to begin support as soon as possible. However, we can only start when we have a Specialist Educator who is the right match for your child and has availability that fits your routine.

If a suitable tutor is not immediately available, we will add your child to our waiting list.

After-school and weekend sessions are usually the most in demand, so there is often a waiting list for these times.

We will: ● keep in regular contact so you know where things stand ● check whether you still want to remain on the waiting list ● prioritise waiting list learners when we grow our team ● explore both in-person and online options with you

We do not always have the right person close enough for in-person sessions, but we will always do our best to find a safe, consistent and well-matched educator for your child.

Our tuition starts from £50 per hour.

Every learner’s programme is personalised, so we will talk through your child’s needs and agree the right plan, frequency and cost together before any sessions begin.

There are no hidden fees and no long-term commitments. We want families to feel informed and confident at every step.